Hamari Privacy Policy aapke account ko surakshit rakhti hai
3oml par aapka personal information, payment details aur gaming activity sab kuch encrypted rehta hai. Hum ne clear rules likhe hain taake aap jaanein ke aapka data kaise...
Hamara data handling approach
Jab aap 3oml par account kholte ho, hum apne naam, email, phone number aur address collect karte hain taake withdrawals verify ho saken. JazzCash, Easypaisa, SadaPay aur Raast transactions par hum sirf wo details store karte hain jo payment process ke liye zaroori hain. Aapka game history aur account balance encrypted databases mein rehta hai. Hum third-party analytics services use karte hain,
lekin aapka real identity unhe share nahi hota. Supported ilaqon mein jahan local qanoon ijazat deta hai, hum local data privacy laws follow karte hain. Aapko apna data dekhne, edit karne aur kuch cases mein delete karne ka haq hai. Agar aap chahein to apna account temporarily close kar sakte ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Agar aapko koi sawal ho to contact karo
Aapke privacy ke baare mein agar koi concern ho to hum suno aur jawab de sakte hain. Hamara support team ur-Latn-PK aur English dono mein available hai.
Live Chat
Browser chat se apne account settings mein jao aur privacy team se baat karo. 9am to 1am PKT.
Email Support
[email protected] par likhein aur 24 ghanto mein jawab payen. Aapka question ko document mein track karenge.
Account Settings
Apne 3oml account mein jayen aur Security tab kholen. Wahan aap data preferences set kar sakte ho.
Hamne privacy ko technically kaise handle kiya
3oml ka infrastructure privacy-first design par banaya gaya hai. Har transaction encrypted tunnel mein hota hai. Password hashing use karte hain taake agar koi database issue ho to bhi plaintext passwords nahi...
SSL/TLS Encryption
Aapka browser aur hamara server ke beech jo bhi data jayega wo 256-bit encryption mein locked rehta hai.
Payment Processing
JazzCash, Easypaisa, SadaPay aur Raast transactions sirf licensed payment gateways se hote hain. 3oml directly card numbers store nahi karta.
Two-Factor Authentication
Aap apne account par 2FA enable kar sakte ho. Login par OTP verify hona padta hai, jo sirf aapke phone par aata hai.
Session Management
Aapka session 30 minutes inactivity ke baad automatically logout ho jata hai. Yeh ensure karta hai ki shared devices par data leak na ho.
Audit Logs
Har login, har withdrawal aur har password change ko hamari system record karta hai. Suspicious activity par alert milta hai.
Regular Security Reviews
Hamara technical team quarterly basis par security checks run karta hai. Vulnerabilities mile to turant fix hote hain.
Hamara privacy approach alag kyun hai
| Data Retention | Game logs hum 12 months rakhte hain phir delete kar dete hain. Kahin kahin industry 3 years tak rakhta hai. |
|---|---|
| Third-Party Sharing | Hum sirf legal requirement ke case mein aapka data share karte hain. Marketing ke liye kabhi nahi. |
| Account Deletion | Aap jab withdrawal le lein aur koi pending transaction na ho, turant account delete request kar sakte ho. |
| Payment Method Privacy | JazzCash, Easypaisa, SadaPay aur Raast account numbers hum encrypted form mein rakhe hain. Aapka actual number kabhi visible nahi. |
| Withdrawal Verification | Withdrawal ke liye hum apne original ID document lain. Yeh anti-money laundering law ke liye zaroori hai, security ke liye nahi. |
| Browser-Level Storage | Aapka browser par jo cookies/cache rehti hai wo sirf session ID hota hai. Sensitive data kabhi locally save nahi hota. |
| Support Ticket Privacy | Jab aap support ko contact karte ho, wo entire conversation encrypted rehta hai aur sirf relevant team members ko access milta hai. |
Yeh elements hamari privacy framework ko visible banate hain
Jab aap 3oml par login karte ho, aapko apne security status directly dashboard par dikhta hai. Account protection ke har level ko aap control kar sakte ho. Withdrawal...